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zendesk.com favicon zendesk.com

Excellent Practice31
Improvement Could be Made10
Critical Issues to Attend9
Dec 7, 2024 10:33 AM

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Recommended Actions

  • Set meta keywords.
  • Use more straight forward terms, avoid using too much jargon in the page content.
  • Create and add a robots.txt for your site.
  • Create a XML sitemap for your site.
  • Add in more high quality text content and make the text to code ration to be within 15%-70%.
  • Move the 213 inline css components to an external style sheet file.
  • Reduce number of links to other pages.
  • Implement HTTP compression for your site.
  • Implement browser caching for your site.
  • Reduce the length of the meta description and ensure it only contains 70 to 160 characters.
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Detailed Reviews

Related Category
Most related categories of this website.


Title
Zendesk: The Complete Customer Service Solution

Words count: 6    Unique Words: 6    Length: 47 characters
[ To optimize the page title, Use this SEO Title Optimizer ]

Excellent! the title contains 1-12 words, and within 10-70 characters!

The title will be displayed in search engine results in the form of a direct link to the site.

Tips:
1. ideally, the title should contain 10 to 70 characters, including spaces. (Google displays up to 70 characters in the title, and takes into account only the first 12 words.)
2. put the most important and relevant keywords in the title, try not to repeat any word.
3. each individual page should have a unique title.
Description
Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Words count: 22    Length: 165 characters
[ To optimize the page description, Use this SEO Meta Description Optimizer ]


The description is too long! It has more than 160 characters

Meta Descriptions provide concise explanations of the contents of web pages, that are commonly used by search engines on search result pages to display preview snippets for a given page.

Tips:
1. it is best to keep meta descriptions between 70-160 characters.
2. a readable, compelling description using important keywords can draw a much higher click-through rate of searchers to the given web page.
3. avoid keyword stuffing, ensure each page has its own unique description.
Google SERP Preview
Zendesk: The Complete Customer Service Solution www.zendesk.com/
Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, ...

[ To optimize this Google SERP preview, Use this Google SERP Optimizer ]

This is how your site looks like in Google Search Result Page.

an optimized SERP snippet will have a higher click through rate.

Tips:
1. make sure the title is clear, simple, straight to the point.
2. make sure the description is relevant and properly summarized the page content.
Keywords
Words count: 0    Length: 0 characters    keyword phrases count : 0

Meta Keywords is not set.
[ To optimize the meta keywords, Use this SEO Meta Keywords Optimizer ]

Meta keywords should not be ignored, though they are not a major ranking factor for most of search engines nowadays. A Meta keywords tag is supposed to be a brief and concise list of the most important themes of your page

Tips:
1. keep your list of keywords or keyword phrases down to 10 - 20 unique words or phrases.
2. separate the words or phrases using a comma (you do not need to leave a space between words separated by commas).
3. do not repeat words or phrases.
4. put your most important word or phrases at the beginning of your list.
Keywords Cloud
This keywords cloud gives your an idea of what are those important keywords appears in your website.

agents  businesses  collecting  complete  contact  customer  data  decisions  english  exceed  exetervice  experience  explore  free  gershwin  global  gold  good  human  interactions  ldquo  live  ntilde  personalized  powerful  president  profiles  rdquo  rsquo  service  servicesread  servicethe  sitting  support  trends  trialfree  trialstart  ways  years  zendesk 

Top 20 Keywords
Total Terms Count: 728

It is nice! the word density is quite ok.

Top 20 terms occurance and density
KeywordIn DomainIn TitleIn DescriptionIn Heading In Body Density
customer 38 5.22%
zendesk 15 2.06%
service 12 1.65%
data 11 1.51%
rsquo 9 1.24%
ldquo 9 1.24%
rdquo 9 1.24%
complete 6 0.82%
free 6 0.82%
english 6 0.82%
ways 6 0.82%
trends 5 0.69%
president 5 0.69%
servicethe 4 0.55%
ntilde 4 0.55%
trialfree 4 0.55%
interactions 4 0.55%
human 4 0.55%
agents 4 0.55%
powerful 4 0.55%

keyword density can be used as a factor in determining whether a web page is relevant to a specified keyword or keyword phrase.


Tips:
1. the optimum keyword density to be 1.0% - 3.0%. Using a keyword more than that could be considered search spam.
2. overuse of keywords, a practice called keyword stuffing, will cause a web page to be penalized.
Highlight
<H1><H2><H3><H4><H5><H6><B><U><I><EM><STRONG>Total
119112810000143

Excellent! The page is using HTML headings (<H1> - <H6>) and inline emphasis tags (<EM><B><I><EM><STRONG>)

<H1>

(1)
AI-first service. Catered to humans.

<H2>

(19)
Zendesk for Service
Perfect the customer experience
Make good decisions with data
Personalize all conversations
Anticipate requests with AI
Adapt to changing needs
Make good decisions with data
Personalize all conversations
Anticipate requests with AI
Adapt to changing needs
Make good decisions with data
Take your support personally
Resources
Return on investment
Maximize your ROI
Our awards
Recognized by industry leaders
Join the best
Powering 100,000+ of the best customer experiences

<H3>

(11)
A powerful, flexible platform
CX Trends 2025
Zendesk AI: the service superpower
What is customer support?
Exceed every customer expectation
Improve time to value
Reduce effort per ticket
Keep costs low
286%

<H4>

(2)
Zendesk Relate
CX Trends 2025
<H5>
(8)
Products
Pricing
Solutions
Demo
Resources
Company
Language
Contact
<H6>
(1)
How can we help? Contact us.
<STRONG> (1)CX Trends 2025 report:


HTML headings and emphasis tags are the most basic forms to indicate important content.

Tips:
1. use your keywords in the headings and make sure the first level heading (<H1>) includes the most important keywords.
2. never duplicate the title tag content in the heading tags.
3. for more effective SEO, use only one <H1> tag per page
Reading Level
0

The page text content is a bit too difficult to be read and understood!

Ensure your page content text can be read and understood by most of your site visitors. not too difficult nor too simple.

Tips:
1. a score below 30, indicates the text content is too difficult to be read and understood.
2. a sore above 80, may suggest that the site is lack of in-depth and expertise of its topics (low quality content).
3. an optimal reading level score shall be 50-70.
Language
en-us Excellent! the website declared its language in use.

the detected language is : en

Declare the language in use can help search engine to better understand and rendering your page, especially when special characters are encountered.
Page Encoding
utf-8 Excellent! the website declared its character encoding.

Declare the character encoding can help search engine to better rendering your page, especially when it comes to
non-asii characters.
Favicon
Excellent! the website has a shortcut favicon image.

RSS
the website does not have a RSS Feed.

Robots.txt
Robots.txt is not presented for the site.

Robots.txt file can be used to regulate access of search engine crawlers, properly configured robots.txt file can help
crawlers to better understand your website.

Tips:
1. grand robots access to those pages you wish them to crawl.
2. restrict access to those pages you do not wish search engines to see and crawl.
XML Sitemap
XML Sitemap is not presented for the site.
[ To generate XML sitemap, Use this XML Sitemap Generator ]

Sitemap helps search engine crawler to identify your website pages.

Tips:
1. ensure all your important pages are listed in the sitemap.
2. ensure to indicate the frequency of change and importance of each url.
3. inform search engines of the location/URL of your sitemap (eg, For Google, you can set the website sitemap location through Google Webmaster management panel).
Loading Time
0.25 seconds - 258.15 Kb/s

Excellent! the site is pretty fast and it takes less than 1 second to load.

Estimated loading time for different internet connections
Modem
(56Kbits/s)
Mobile/HSDPAM
(7.2Mbits/s)
ADSL
(8Mbits/s)
Cable
(30Mbits/s)
Optical Fibre
(100Mbits/s)
9.22 s 0.07 s 0.06 s 0.02 s 5.16 ms

Site speed is becoming an crucial ranking factor. Slow page loading is one of the biggest complains of web users. If the loading time is too long, you may need to check your server, network, or system codes and structure.

Tips:
1. ideal loading time is less than 1 seconds, if it take more than 5 seconds to load your site, likely users will run out of patience, so do search engines.
2. improve your SEO by optimizing your website to have a small size and faster responding server.
Total Size
65 Kb (64,537 bytes)

Excellent! the page size is just nice, that is within 30K-150K!

Page size affects the speed of your website.

Tips:
1. try to keep you page size between 30K-150K
2. put javascript and style sheet in separate files, and link them to the main page.
3. use optimized images for web and set up your server with gzip for downloading
Text To Code Ratio
Total Size Text Size HTML Code Size Text/HTML Code Ratio
65 Kb (64,537 bytes) 8 Kb (7,630 bytes) 57 Kb (56,907 bytes) 13.41 %


The Text/HTML Code Ratio is a bit too low, you may not have enough content to rank well!

the ratio of text to HTML code should always be above 15% for good SEO gain,
it is below 15% then that means that your website probably needs more text content.

Tips:
1. a ratio between 25% and 70% is ideal, when it goes beyond than that, the page might run the risk of being considered as spam. As long as the content is relevant and gives essential information, it is a plus point to have more of it.
2. improve your SEO by adding more relevant text to your pages and also increasing your keyword density.
Flash
Excellent! No flash component is detected on this page.

Flash content can not be properly indexed by search engines, and normally flash file is large in size, which slow down the loading of your page.

Tips:
1. avoid flash content whenever possible if you wish to have a fast and SEO friendly website.
Frame
Excellent! No frame is detected on this page.

Framesets and individual frames could cause problem for search engine to crawl your pages

Tips:
1. avoid frames whenever possible.
2. search engines do not like frames.
3. use iframe instead if you really have no choice.
Inline CSS
213 Inline CSS components are detected on this page.

It is a good practice to move inline CSS rules into an external CSS file in order to make your page lighter and increasing the text to code ratio.

Tips:
1. move inline css rules to external css file.
2. separate style from html.
Nested Table
Excellent! No nested table is detected on this page (nested table : 0, total table : 0)

nested tables could slow down page rendering and lead to bad user experience.

Tips:
1. avoiding <table> for your page layout.
2. using <div> instead of <table>.
Plain Text Email
Excellent! No Plain Text Email is detected on this page.

Redirect Count
2 redirections were detected for loading this page.

Using HTTPS
Excellent! HTTPS is used for your page.

WWW Resolve
Excellent! the websites https://www.zendesk.com/ and http://zendesk.com are resolved to the same url :https://www.zendesk.com/

Search Engines treat URLs with or without "www" as two different records.

Tips:
1. edit your .htaccess file and permanently redirect one to the other (eg redirect www.mysite.com to mysite.com).
URL Rewrite
Non SEO Friendly URLs
https://cxtrends.zendesk...hannel_Organic_other_AMER_2024_CXT-2025_webpromo_eyebrow
http://zendesk.com/pricing/?ref=482
https://cxtrends.zendesk...nel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation
https://support.zendesk....FBP7C61M6Z*MTcxMzUwODI0Ny4zMy4xLjE3MTM1MDgyNzAuMzcuMC4w/
http://zendesk.com/pricing/?ref=482
https://cxtrends.zendesk...nel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation
https://cxtrends.zendesk...nel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation
https://cxtrends.zendesk...ign=Other_Channel__AMER_2024_CXT-2025_webpromo_resources


You may use url rewrite techniques to make these 8 urls to be SEO friendly.

clean, short and relevant URLs are favoured by users and search engines

Tips:
1. use url rewrite to turn dynamic pages with query parameters into seo friendly static pages.
2. put your important keywords in the url.
3. good urls are not only user friendly but also seo friendly.
Underscore In URL
URLs with underscore
https://cxtrends.zendesk..._AMER_2024_CXT-2025_webpromo_eyebrow
https://cxtrends.zendesk...ER_2024_CXT-2025_webpromo_navigation
https://support.zendesk....DI0Ny4zMy4xLjE3MTM1MDgyNzAuMzcuMC4w/
https://cxtrends.zendesk...ER_2024_CXT-2025_webpromo_navigation
https://cxtrends.zendesk...ER_2024_CXT-2025_webpromo_navigation
https://cxtrends.zendesk...MER_2024_CXT-2025_webpromo_resources


You have 6 Urls with underscore.

Search Engines treat hyphen as word separator, they do not treat underscore as word separator.


Tips:
1. use hyphen "-" instead of underscore "_" to optimize your page url.
2. help search engines to better understand your url, eventually will benefit your page`s ranking.
Links
Internal Links
(link to pages within this domain)
External Links
(link to pages on other websites)
Total
166 27 193


Too many links (193), it may be considered as spam!

Internal Links (link to pages within this domain) - 166
URL Anchor Text
http://zendesk.com/#main-contentSkip to main content
https://cxtrends.zendesk..._AMER_2024_CXT-2025_webpromo_eyebrowGet the report
http://zendesk.com/
http://zendesk.com/register/Start free trialStart free tri...
http://zendesk.com/service/Zendesk for serviceThe complet...
http://zendesk.com/service/messaging/Messaging and live chat
http://zendesk.com/service/ai/AI and automation
http://zendesk.com/customer-data-privacy-protection/Data privacy and protection
http://zendesk.com/service/help-center/Help center
http://zendesk.com/service/agent-workspace/Agent workspace
http://zendesk.com/service/voice/Voice
http://zendesk.com/service/workforce-engagement-management/Workforce engagement
http://zendesk.com/platform/Zendesk Sunshine
http://zendesk.com/employee-service/Employee service
http://zendesk.com/sell/Zendesk for sales
http://zendesk.com/marketplace/Marketplace
http://zendesk.com/pricing/?ref=482Zendesk for serviceThe complet...
http://zendesk.com/pricing/sales/Zendesk for salesThe modern sa...
http://zendesk.com/enterprise/Enterprise
http://zendesk.com/smb/Small and medium businesses
http://zendesk.com/startups/Startups
http://zendesk.com/conversational-crm/Conversational CRM
http://zendesk.com/retail/Retail
http://zendesk.com/financial-services/Financial Services
http://zendesk.com/education/Education
http://zendesk.com/government/Government
http://zendesk.com/transportation/Transportation
http://zendesk.com/manufacturing/Manufacturing
http://zendesk.com/software/Software
http://zendesk.com/healthcare/Healthcare
http://zendesk.com/telecommunications/Telecommunications
http://zendesk.com/media/Media
http://zendesk.com/custo...er-experience/professional-services/Contact Professional Services
http://zendesk.com/demo/Demo
http://zendesk.com/blog/Blog
http://zendesk.com/company/events/Events and webinars
https://training.zendesk.comTraining and certification
http://zendesk.com/zendesk-community/Community
http://zendesk.com/custo...nal-services/#professional-services/Professional services
https://support.zendesk....4405298877338-What-s-New-in-Zendesk/What’s New with Zendesk
http://zendesk.com/developers/API and developers
https://cxtrends.zendesk...ER_2024_CXT-2025_webpromo_navigationCX Trends
http://zendesk.com/partner/Partners
http://zendesk.com/why-zendesk/customers/Customer stories
http://zendesk.com/newsroom/Newsroom
http://zendesk.com/trust-center/Trust and security
https://support.zendesk.com/hc/en-us/Help center
http://zendesk.com/about/About us
http://zendesk.com/newsroom/Newsroom
http://zendesk.com/company/events/Events
https://jobs.zendesk.com/Careers
http://zendesk.com/diversity-inclusion/Diversity & Inclusion
http://zendesk.com/compa...s-and-guidelines/accessibility-plan/Accessibility Plan
http://zendesk.com/sustainability/Sustainability
http://zendesk.com/company/legal/Legal
https://www.zendesk.com/English (US)
https://www.zendesk.com.mx/Español (LATAM)
https://www.zendesk.com.br/Português
https://www.zendesk.com/it/Italiano
https://www.zendesk.com/dk/Dansk
https://www.zendesk.com/se/Svenska
https://www.zendesk.com/au/English (Australia)
https://www.zendesk.com/in/English (India)
https://www.zendesk.com/sg/English (Singapore)
https://www.zendesk.com/th/ไทย
http://zendesk.com/contact/Contact Sales
https://support.zendesk....DI0Ny4zMy4xLjE3MTM1MDgyNzAuMzcuMC4w/Help center
http://zendesk.com/register/Free trialFree trial
http://zendesk.com/login/Sign in
http://zendesk.com/login/Sign in
https://support.zendesk.com/hc/en-us/Help center
http://zendesk.com/about/About us
http://zendesk.com/newsroom/Newsroom
http://zendesk.com/company/events/Events
https://jobs.zendesk.com/Careers
http://zendesk.com/diversity-inclusion/Diversity & Inclusion
http://zendesk.com/compa...s-and-guidelines/accessibility-plan/Accessibility Plan
http://zendesk.com/sustainability/Sustainability
http://zendesk.com/company/legal/Legal
http://zendesk.com/contact/Contact us
https://www.zendesk.com/English (US)
https://www.zendesk.com.mx/Español (LATAM)
https://www.zendesk.com.br/Português
https://www.zendesk.com/it/Italiano
https://www.zendesk.com/dk/Dansk
https://www.zendesk.com/se/Svenska
https://www.zendesk.com/au/English (Australia)
https://www.zendesk.com/in/English (India)
https://www.zendesk.com/sg/English (Singapore)
https://www.zendesk.com/th/ไทย
http://zendesk.com/
http://zendesk.com/service/Zendesk for serviceThe complet...
http://zendesk.com/service/messaging/Messaging and live chat
http://zendesk.com/service/ai/AI and automation
http://zendesk.com/customer-data-privacy-protection/Data privacy and protection
http://zendesk.com/service/help-center/Help center
http://zendesk.com/service/agent-workspace/Agent workspace
http://zendesk.com/service/voice/VoiceNew
http://zendesk.com/service/workforce-engagement-management/Workforce engagement
http://zendesk.com/platform/Zendesk Sunshine
...

External Links (link to pages on other websites) - 27
URL Anchor Text
https://www.zendesk.org/Zendesk Foundation
https://www.zendesk.co.uk/English (UK)
https://www.zendesk.es/Español
https://www.zendesk.fr/Français
https://www.zendesk.de/Deutsch
https://www.zendesk.nl/Nederlands
https://www.zendesk.co.jp/日本語
https://www.zendesk.kr/한국어
https://www.zendesk.tw/繁體中文 (台灣)
https://www.zendesk.hk/繁體中文 (香港特區)
https://www.zendesk.org/Zendesk Foundation
https://www.zendesk.co.uk/English (UK)
https://www.zendesk.es/Español
https://www.zendesk.fr/Français
https://www.zendesk.de/Deutsch
https://www.zendesk.nl/Nederlands
https://www.zendesk.co.jp/日本語
https://www.zendesk.kr/한국어
https://www.zendesk.tw/繁體中文 (台灣)
https://www.zendesk.hk/繁體中文 (香港特區)
https://zendeskrelate.co...ER_2024_Relate2025_nav_webpromo_.comRegister now
https://www.twitter.com/zendesk
https://www.facebook.com/zendesk
https://www.linkedin.com/company/zendesk
https://www.youtube.com/zendesk
https://www.instagram.com/zendesk
https://www.tiktok.com/@zendesk

reasonable number of links (below 100) per page will give a better user experience.


Tips:
1. keep the number of links per page below 100.
2. having more than 100 links in a single page will lead to a bad user experience, and it possibly runs into the risk of been considered as spam.
3. search engines may not follow all the links if you have too many of them in a single page.
Images
Total Images Alt Present Alt Missing
58 36 22


22 images do not have Alt values.

Image URL - 58
URL ALT Text
https://web-assets.zende...s/global-navigation/global-header/products-highlight.png
https://web-assets.zende...mages/global-navigation/global-header/products-promo.png
https://web-assets.zende.../global-navigation/global-header/relate25-promo-amer.png
https://web-assets.zende...lobal-navigation/global-header/cx-trends-2025-report.jpg
https://web-assets.zendesk.com/images/p-home/relate24-hero.webpA man smiles and makes heart s...
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svgThrasio logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svgWine.com logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png
https://web-assets.zende...,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svgKhan Academy logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svgZeroFox logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svgThrasio logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svgWine.com logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png
https://web-assets.zende...,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svgKhan Academy logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svgZeroFox logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svgThrasio logo
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svgWine.com logo
https://web-assets.zende...,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svgKhan Academy logo
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svgZeroFox logo
https://web-assets.zende...q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svgThrasio logo
https://web-assets.zende...h=3840,q=45,f=auto/images/p-home/redesign-2023/video.jpg
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/resource-1.jpg
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/resource-2.jpg
https://web-assets.zende...,q=45,f=auto/images/p-home/redesign-2023/resource-ai.png
https://web-assets.zende...0,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg
https://web-assets.zende...th=384,q=45,f=auto/images/p-home/redesign-2023/promo.png
https://web-assets.zende...th=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png
https://web-assets.zende...th=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png
https://web-assets.zende...th=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png
https://web-assets.zende...gi/image/width=384,q=45,f=auto/images/p-home/award-1.svgAward: G2 Leader Winter 2024
https://web-assets.zende...gi/image/width=384,q=45,f=auto/images/p-home/award-3.svgAward: G2 Top 50 Customer Serv...
https://web-assets.zende...gi/image/width=384,q=45,f=auto/images/p-home/award-2.svgAward: G2 Top 50 AI Products B...
https://web-assets.zende...gi/image/width=384,q=45,f=auto/images/p-home/award-4.svgAward: G2 Top 100 Software Pro...
https://zen-marketing-em....eu-west-1.amazonaws.com/emea/images/home/uk/liberty.pngLiberty London
https://web-assets.zendesk.com/images/p-service/shopify.svgShopify
https://web-assets.zendesk.com/images/p-service/squarespace.svgSquareSpace
https://web-assets.zendesk.com/images/p-service/uber.svgUber
https://web-assets.zendesk.com/images/p-service/stanley-black-decker.svgStanley Black & Decker
https://web-assets.zendesk.com/images/p-service/tesco.svgTesco
https://web-assets.zendesk.com/images/p-service/lush.svgLush
https://web-assets.zendesk.com/images/p-service/ingram.svgIngram
https://web-assets.zendesk.com/images/p-service/grubhub.svgGrubHub
https://zen-marketing-em....eu-west-1.amazonaws.com/emea/images/home/uk/liberty.pngLiberty London
https://web-assets.zendesk.com/images/p-service/shopify.svgShopify
https://web-assets.zendesk.com/images/p-service/squarespace.svgSquareSpace
https://web-assets.zendesk.com/images/p-service/uber.svgUber
https://web-assets.zendesk.com/images/p-service/stanley-black-decker.svgStanley Black & Decker
https://web-assets.zendesk.com/images/p-service/tesco.svgTesco
https://web-assets.zendesk.com/images/p-service/lush.svgLush
https://web-assets.zendesk.com/images/p-service/ingram.svgIngram
https://web-assets.zendesk.com/images/p-service/grubhub.svgGrubHub


search engines cannot `see` images, proper Alt content will help them to better understand and index images.

Tips:
1. always add alt attributes to images. Alt is mandatory for accessibility and for valid XHTML.
2. words used within an image`s Alt attribute should be its text equivalent and convey the same information.
3. use a human-readable caption and descriptive text around the image.
CSS
Style Block In Same Page Links to External Style Files Total
1 0 1


You have 1 style blocks in the same file, try to put them in a separate file.

Links To External Stylesheet Files - 0
Stylesheet URL rel type

Script
Scripts Block In Same Page Links to External Script Files Total
38 30 68


Too many (30) external scripts files , it will slow down the downlaoding.

Links To External Script Files - 30
Script URL Type
http://zendesk.com/web-assets/_next/static/chunks/polyfills-42372ed130431b0a.js
https://accounts.google.com/gsi/client
https://alcdn.msauth.net/browser/2.13.1/js/msal-browser.min.js
http://zendesk.com/web-assets/_next/static/chunks/74380.9dc42a66d519cdb5.js
http://zendesk.com/web-assets/_next/static/chunks/webpack-a0b3a5a441dc8a95.js
http://zendesk.com/web-assets/_next/static/chunks/framework-ea624fa794affdb6.js
http://zendesk.com/web-assets/_next/static/chunks/main-9a162302ca600496.js
http://zendesk.com/web-assets/_next/static/chunks/pages/_app-1495e7febc036cb9.js
http://zendesk.com/web-assets/_next/static/chunks/3190f71e-d72ab881b361a3de.js
http://zendesk.com/web-assets/_next/static/chunks/835eb36a-b4f773b854cf2dfe.js
http://zendesk.com/web-assets/_next/static/chunks/e736fd49-3d338d8adf9b1f35.js
http://zendesk.com/web-assets/_next/static/chunks/ea5c0e66-6e253ea13ab69a6c.js
http://zendesk.com/web-assets/_next/static/chunks/e3585e01-b9ae6caaf39b855e.js
http://zendesk.com/web-assets/_next/static/chunks/9724513b-01e7aa9490dd2a58.js
http://zendesk.com/web-assets/_next/static/chunks/63702-7d85475ab30a923c.js
http://zendesk.com/web-assets/_next/static/chunks/7838-9856c6b4dc75914b.js
http://zendesk.com/web-assets/_next/static/chunks/4591-a632af849c6888b0.js
http://zendesk.com/web-assets/_next/static/chunks/76737-aa0a37d70a3fdecc.js
http://zendesk.com/web-assets/_next/static/chunks/51199-ab5119f9d0a433cd.js
http://zendesk.com/web-assets/_next/static/chunks/1367-05876d989582c9a2.js
http://zendesk.com/web-assets/_next/static/chunks/50543-7ff76610abef0dd7.js
http://zendesk.com/web-assets/_next/static/chunks/35222-9afd1c84dfe57bca.js
http://zendesk.com/web-assets/_next/static/chunks/89128-287a01fbebf36561.js
http://zendesk.com/web-assets/_next/static/chunks/59129-861a1dfa8b3f4cb8.js
http://zendesk.com/web-assets/_next/static/chunks/90879-8dfe109cebe668e2.js
http://zendesk.com/web-assets/_next/static/chunks/92053-f3182a6bc261527d.js
http://zendesk.com/web-assets/_next/static/chunks/91400-29ecbc86af1e9876.js
http://zendesk.com/web-a...sets/_next/static/chunks/pages/index-2d52578a091a4dc6.js
http://zendesk.com/web-a...ets/_next/static/q_rW6udPRGUPXx0y2VmUI/_buildManifest.js
http://zendesk.com/web-assets/_next/static/q_rW6udPRGUPXx0y2VmUI/_ssgManifest.js

put scripts together and link them from an external files rather then put them in the same file as the main page.

Tips:
1. reduce the use of in-page scripts, put them in separate files and link them in.
2. reduce the number of external script files, it will help browser to make lesser number of http requests from the server.
3. optimize or compress the script files to have smaller size and faster loading.
Blog Or News Release
Link to Blog / News Release Page
http://zendesk.com/blog/Blog


Excellent! we have found blog linked to your site.

Having a blog is a great way to provide fresh content and retain users, search engines favour it too.


Tips:
1. regularly update your blog and provide fresh and quality content.
2. relevant blogs of your website topics, generate more credits in the eyes of your visitors, as well as search engines.
DMOZ Listing
Yes

Excellent! the website is listed in the DMOZ open directory. DMOZ Open Directory Project

Google Analytics
Analytics Service is not implemented for the site.

Google Page Rank
7 Excellent! the website has a high page rank (7/10).

7
0 - 1 2 - 3 4 - 10
Poor Good Excellent
Links From Root Domains
2,026
Excellent! You do have a lot of root domains (2,026) linked to your site zendesk.com.

2,026
< 20 21 - 50 > 51
Poor Good Excellent


Number of backlinks from some other root domains is an indicator of domain authority, the more backlinks your site has, the higher its domain authority, which leads to a higher chance of better ranking.

Tips:
1. make it easy for others to link to your site, provide the code if possible.
2. links from older domains are more powerful than links from new domains.
3. links from .edu and .gov generally have a higher value.
Social Engagement
Your site has an excellent social media engagement!

  Facebook Likes 1,737
  Facebook Shares 1,234
  Facebook Comments 273
  Tweets 7
  LinkedIn 308

Social Media Integration
Excellent! your site is well integrated with social media networks.

Facebook Pagehttps://www.facebook.com/zendesk
Twitter Accounthttps://www.twitter.com/zendesk
Google+ PageNot Found


Trustworthiness
92

Excellent! the website has a good Trustworthiness Score (92/100).

92
0 - 19 20 - 39 40 - 59 60 - 79 80 - 100
Very Poor Poor Unsatisfactory Good Excellent


Users are concerned about the safety of their online transactions. Trustworthiness rating is based on real user ratings and that tells you how much other users trust this site, so do the serch engines. note: this trustworthiness score is provided by WOT (Web of Trust).

Tips:
1. pay attention to the look and design of your site, many people look for visual cues when assessing a site`s credibility
2. make your site easy to use, sites that are easy to navigate are perceived as being more trustworthy.
3. make it easy for user to contact you, users will be more comfortable and feel more secured shall they need to get in touch with you.
Child Safe
93 Excellent! the website has a good Child Safe Score (93/100).

93
0 - 19 20 - 39 40 - 59 60 - 79 80 - 100
Very Poor Poor Unsatisfactory Good Excellent


Safe Browsing
Safe! the site zendesk.com is NOT currently listed as suspicious, most-likely it is clean from malware and phining code [ verify this by Google Safe Browsing ]

Ensure that your site is malware free and does not cause harm to users` computers.

Tips:
1. do not put virus, malicious worms, adwares, trojans, spywares and suspicious phishing code in your server.
2. take suspicious behaviours seriously, have a regular check-up and monitor closely of your server`s log files.
3. if your site is black-listed by Google as suspicious, clean it up before requesting for a review.
Traffic Rank
239th most visited website in the world.
135th most visited website in United States  

your site has an excellent high traffic rank in the world.
Websites On Same Server
Excellent! You do have very few domains (1 - freetaxusa.com) hosted on the same server as zendesk.com (ip : 172.64.153.205).

Too many domains hosted on the same server is an indicator that you are not really serious about your website, and your site will have a higher chance to be surrounded by bad neighbours.

Tips:
1. the fewer domains hosted on the same server/ip the better.
2. avoid shared hosting whenever possible, especially when there are already hundreds or thousands of sites are hosted on the same server.
3. dedicated ip or resources for your site not only do good to your site visitors but also favoured by search engines.
HTTP Compression
No

your website server does not support HTTP Compression.

Caching
No

your website server does not support Caching.

Server Signature
Excellent! the website server signature is off.

A secure and safe server is not only good for your site visitors but also good for search engines.

Tips:
1. server software version information can be utilized by malicious visitors to attack your server.
2. by turning off the server signature, you actually have made your server a little bit more secure.
3. for Apache server - edit the apache2.conf or the .htaccess file to turn server signature off.
Domain Age
19 years, 220 days old ( 1st registered on : 2005-05-16 )


[ To check the detailed whois info, Use this Whois Lookup Tool ]

excellent, the domain age is old enough.

Domain Expires
2 years, 144 days from today ( expires on : 2027-05-16 )


[ To check the detailed whois info, Use this Whois Lookup Tool ]

domain is expiring soon.

Domain Info
zendesk.com ( 11 characters )

Domain Registrar : MarkMonitor Inc.

[ To check the detailed whois info, Use this Whois Lookup Tool ]

Domain Created On Last Modified On Expires On
2005-05-16 2005-05-16 2027-05-16
19 years, 220 days old 19 years, 220 days ago 2 years, 144 days from today
19 years, 220 days old


Domain Name Servers used by zendesk.com
DNS Name IP Address
ns-1213.awsdns-23.org205.251.196.189
ns-1858.awsdns-40.co.uk205.251.199.66
ns-444.awsdns-55.com205.251.193.188
ns-754.awsdns-30.net205.251.194.242


You have a nice choice of domain name, which is of a right length (11 characters).

domain name choice and domain age are crucial for SEO.

Tips:
1. keep the domain name short and relevant to the content, which will be easier to be remembered and related to.
2. older domain tends to be more trustworthy.
3. register a domain for more than 1 year, and search engine will think it is a serious business.

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